Operations Officer - Juniors

Published at: 2024-02-13

In this pack you will find: a detailed job description, the minimum requirements for this role, the profile of an ideal candidate, information about the selection process, and an introduction to the company for on-course staff.

You can email us at recruitment@oxfordsummercourses.com if you have any questions.

Oxford Summer Courses, a Bridgemark company

Oxford Summer Courses is part of Bridgemark Education, founded by two school friends and Oxford graduates who wanted to open up exceptional educational journeys to more people. In 2021 we ran COVID-compliant in-person courses. Our approach is based on interactive teaching, growth mindsets, small group learning, and tutor autonomy. We channel our passion into making a positive impact on our surroundings whether that be our students, the wider community or the environment.

Apply now

Applications are open for 2024 courses. Find out more and explore other roles on our careers page.

Please note that only successful applicants will be contacted and that no terminology in this document is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.

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Job Description

Job Title:

Operations Officer - Juniors

Location:

Oxford

Reports to:

Oxford Operations Manager

Reports to you:

Pay rate:

£24,000 FTE

Contract type:

Fixed Term (March to September 2024)

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Main duties and responsibilities

This an opportunity for a motivated, organised individual with initiative, an eye for detail, and operational and service excellence to join our growing team.

About the role

• Location: Oxford
• Start: March
• Reports to: Oxford Operations Manager
• Working pattern: Full time
• Salary: £24,000 FTE

We provide short academic courses to motivated students from across the world and you will be instrumental to ensuring we deliver a consistently high-quality programme to our youngest learners, aged 9‒12, across three boarding school sites across west London and Windsor. Main duties include:

• Staff recruitment and onboarding - Assisting with the on-course staff selection, including interviews and documentation gathering
• Stakeholder relations - Maintaining good relationships with staff members, host colleges and other suppliers via email, phone and in person
• Record keeping - Maintaining accurate records, including for compliance with safeguarding obligations
• React to early signs of issues - Taking steps to mitigate or escalate them as needed
• Planning - Assist with the social and cultural programme for students aged 9‒12.
• Bookings - Book and confirm activities, travel and restaurants
• Inventory management - Assist in managing large amounts of information and equipment, including building into packs for course delivery
• Site presence - During our core delivery period (July-August), assist with setup and closure (weekends)

Person specification

About you:

• You’re personable, with a strong team mentality and work ethic
• You have an appreciation of uncompromising high standards and excellent quality
• You’re highly organised, with strong task management skills and great attention to detail
• You’re comfortable and competent communicating in person, on the phone and by email
• You’re able to work well with colleagues both in person and remotely
• You learn fast and can give constructive feedback

Essential:

• Pragmatic and can-do attitude with a growth mindset
• Willingness to spend time away from home over the summer, and to drive between school sites (must have a UK driving licence)
• Experience of proactive problem solving and taking the initiative
• Good IT proficiency

Desirable:

• Worked at a summer school or other short course involving international students
• Experience of teaching this age group (EFL or school system)
• Teacher or teaching assistant training (PGCE or similar)
• Familiarity with Salesforce or other CRMs, GSuite and Slack

What is in it for you:

• Training and professional development
• Flexible and hybrid working within the operational needs of the role
• 25 days annual leave (prorated)
• Excellent team culture

Selection process

Application Details

How to apply: Apply directly via this link and complete the application form with all the required details. Only completed applications will be considered.

Deadline: 31st March 2024 We will be reviewing applications on a rolling basis before this end date, early application is encouraged. We reserve the right to close the vacancy early should we receive enough applicants.

About us

Oxford Summer Courses is part of Bridgemark Education, founded by two school friends and Oxford graduates. Our aim is to help students travel to new places - both physically and academically - exploring paths untrodden through personalised learning.

Our teaching methods are carefully designed to suit each age group. Students are encouraged to explore their own academic interests guided by an expert tutor. There is no restrictive curriculum for our courses, we advocate learning without limits. We are proud to be a certified BCorp, part of a global community of businesses that meet high standards of social and environmental impact. Oxford Summer Courses is honoured to be a CarbonNeutral® certified company through our partnership with Climate Impact Partners. Our CEO also founded and continues to support Universify, an independent charity committed to educational equality, through annual significant financial donations, providing office space and a staff volunteer programme.