HR Officer - Seasonal Staff Support

Published at: 2024-02-13

In this pack you will find: a detailed job description, the minimum requirements for this role, the profile of an ideal candidate, information about the selection process, and an introduction to the company for on-course staff.

You can email us at recruitment@oxfordsummercourses.com if you have any questions.

Oxford Summer Courses, a Bridgemark company

Oxford Summer Courses is part of Bridgemark Education, founded by two school friends and Oxford graduates who wanted to open up exceptional educational journeys to more people. In 2021 we ran COVID-compliant in-person courses. Our approach is based on interactive teaching, growth mindsets, small group learning, and tutor autonomy. We channel our passion into making a positive impact on our surroundings whether that be our students, the wider community or the environment.

Apply now

Applications are open for 2024 courses. Find out more and explore other roles on our careers page.

Please note that only successful applicants will be contacted and that no terminology in this document is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.

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Job Description

Job Title:

HR Officer - Seasonal Staff Support

Location:

Oxford

Reports to:

Senior Operations Manager

Reports to you:

Pay rate:

£30,000 pa pro rata

Contract type:

Fixed Term (May to September 2024)

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Main duties and responsibilities

A fantastic opportunity for someone with an interest in HR and education to be a key part of the planning, preparation, and support of staff to deliver our courses.

About the role

• Location: Oxford
• Start: Date
• Reports to: Senior Operations Manager
• Working pattern: Full time, typically based in the office or on site at our host colleges
• Salary: £30,000 pa pro rata

We’re looking for an experienced individual to join our high performing Service Delivery department. You’ll support around 250 fixed term residential and non-residential course staff to carry out their duties to a high standard, ensuring courses run smoothly. Working closely with our Operations team, you’ll react to staff-related problems, following existing procedures and taking the lead on resolving them. Main duties include:

• Point of contact - First point of contact for on-course staff queries, advising as needed and attending weekly meetings to ensure courses are running successfully.
• Upholding standards - Helping ensure all on-course staff maintain company standards, while maintaining a respectful image of the company and yourself
• HR support - Provide support and take action on any HR issues, implementing solutions with the guidance of the Operations Manager/ HR Team.
• Staff discipline - Responding to staff disciplinary issues, and escalating as needed.
• Covering absences - Providing cover for on-course staff in the event of staff absences.
• Record keeping - Keeping accurate records including any issues that arise.
• Emergency rota - Share emergency rota responsibilities with the Operations team during delivery.
• Assisting with other delivery duties - Attending staff training, assisting with site setup and any other duties as required within the Head Office team to support course delivery.

Person specification

About you

• You’re a calm, personable individual who enjoys working with a diverse team
• You’re able to communicate clearly and diplomatically both verbally and in writing
• You take the initiative, making key decisions in consultation with others and ensuring they’re actioned
• You’re able to adjust your priorities in response to new information, proactively and creatively problem-solving as needed
• You’re comfortable following procedures and approach your work with a growth mindset

Essential:

• Experience of working in human resources, or similar roles
• Experience working with young people
• Proven ability and confidence in navigating difficult conversations
• Clear evidence of strong organisational and task management skills
• Thorough with great attention to detail

Desirable:

• Knowledge of safeguarding practices
• Experience working in a summer school environment
• Familiarity with Salesforce or other CRMs, GSuite and Slack

What is in it for you:

• Training and professional development
• Flexible and hybrid working within the operational needs of the role
• 25 days annual leave (pro rata)
• Excellent team culture

Selection process

Application Details

How to apply: Apply directly via this link and complete the application form with all the required details. Only completed applications will be considered.

Deadline: 31st March 2024 We will be reviewing applications on a rolling basis before this end date, early application is encouraged. We reserve the right to close the vacancy early should we receive enough applicants.

About us

Oxford Summer Courses is part of Bridgemark Education, founded by two school friends and Oxford graduates. Our aim is to help students travel to new places - both physically and academically - exploring paths untrodden through personalised learning.

Our teaching methods are carefully designed to suit each age group. Students are encouraged to explore their own academic interests guided by an expert tutor. There is no restrictive curriculum for our courses, we advocate learning without limits. We are proud to be a certified BCorp, part of a global community of businesses that meet high standards of social and environmental impact. Oxford Summer Courses is honoured to be a CarbonNeutral® certified company through our partnership with Climate Impact Partners. Our CEO also founded and continues to support Universify, an independent charity committed to educational equality, through annual significant financial donations, providing office space and a staff volunteer programme.