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Our Arrival Promise
Every student travelling with Oxford Summer Courses receives the same high standard of care, regardless of age, background, or travel experience. Our teams assist with luggage, manage arrivals efficiently, and ensure students are safely escorted to their accommodation, where on-site staff help them settle in and begin their course experience.
This same level of attention continues throughout departure. On travel home days, our staff support students with check-in, luggage, and onward travel arrangements, ensuring a smooth and supervised journey until students are safely on their way.
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Departure Day: Supported Every Step of the Way
The same level of care applies at the end of the course. On departure days, students are supported with packing, check-in, and transport to Heathrow Airport. Our team ensures students arrive in good time for their flights and assists with airline procedures as needed.
For families, this means peace of mind knowing that your child’s journey home is organised, supervised, and communicated clearly — right up until departure.
Step-by-Step: What to Expect
Before travelling, families receive detailed pre-arrival information outlining what to pack, where to meet our team, and what to expect on arrival day. This includes clear instructions, emergency contact details, and guidance for students travelling internationally or independently for the first time.
On the day itself, our teams manage logistics so students can focus on settling in. We track arrivals, communicate internally once students reach their course location, and remain available to families throughout the process — ensuring no student is ever left unsure or unsupported.
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Support for Unaccompanied Minors
For younger students travelling as unaccompanied minors, we provide additional layers of support to ensure their journey is calm and secure. Our team coordinates directly with airlines and meets students in person on arrival, accompanying them safely through the airport and onward to their course location.
An optional Unaccompanied Minor Service is also available for departures, where staff assist students through check-in and remain with them until airline handover. Families receive all required details in advance, including airline requirements and documentation guidance.
Visa and Immigration Guidance
To support smooth entry into the UK, we provide families with clear visa and immigration guidance well before travel. This includes information on required documents, official course confirmation letters, and what to expect at border control.
Our communications are designed to reduce uncertainty and help students feel prepared. Should any questions arise, our team remains available to offer reassurance and advice, helping students begin their summer experience with confidence.
Preparing for the Journey
In the weeks leading up to the course, families receive comprehensive travel packs and reminders covering everything from airport procedures to arrival day expectations. These materials are designed to help families feel organised and informed at every stage.
By the time students travel, they know what to expect — and parents know exactly how their child will be supported. Our role is to handle the logistics, so students can focus on the excitement of the experience ahead.
Frequently Asked Questions about Airport Transfers
All Oxford Summer Courses transfers operate exclusively from London Heathrow Airport on official arrival and departure days. Our dedicated team is stationed at Heathrow between 9:00 AM and 4:00 PM (BST) to meet students, coordinate transfers, and ensure a safe, welcoming start to their summer experience. We ask that students plan to arrive before 3:00 PM wherever possible, to comfortably make the final transfer of the day.
If students are arriving into other UK airports, families will need to arrange private transport to their course location. We’re happy to provide guidance on suitable travel options and timings to ensure the journey is as straightforward as possible.
We understand that travel plans can change unexpectedly. If your child’s flight is delayed, our Heathrow team will monitor updated arrival times during transfer hours and do their best to accommodate changes within the 9:00 AM–4:00 PM transfer window. Should a delay mean your child arrives after our final scheduled transfer, we’ll work with you to arrange an alternative solution — such as a private transfer or next-day arrival — in line with our transfer policy.
Our priority is always your child’s safety and comfort. We’ll maintain communication with families to confirm next steps and ensure your child is supported from the moment they arrive in the UK until they reach their Oxford Summer Courses location.
Families receive full travel details around four weeks before the course begins. This includes where to meet our team at Heathrow, who to contact on arrival day, and what to expect at the airport. We also provide packing advice, travel reminders, and guidance on documentation — everything families need to feel fully prepared.
For students booked on Premier Transfers, individual driver details and meeting arrangements are shared ahead of travel for complete peace of mind. Every communication is designed to make the process clear and easy to follow, so you and your child can travel with confidence.
Once students have been collected by our team and transferred to their course location, our on-site staff confirm arrivals internally to ensure every student is accounted for. We encourage students to contact home once they’ve settled in, and our support team remains available for any parent queries throughout the arrival day.
We know how important peace of mind is when your child is travelling abroad. That’s why every step — from airport welcome to course check-in — is designed to be structured, caring, and fully supervised, giving families confidence that their child is safe and supported from the moment they land at Heathrow.
Secure Your 2026 Place Today
With limited spaces and high demand, early applications give you the best choice of course, date, and location. Apply now to guarantee your summer with our award-winning programmes.
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