I would like to use the service but I arrive/depart outside of the transfer times, what should I do?
If you are 18+, there are many alternatives ways to get between Heathrow and our study locations. You can do this via public transport or a private taxi. Unfortunately we cannot cater for over 18’s outside of transfer service times. For students 17 and under, there is the option to pay a fee to use the transfer outside of hours. The price will vary depending on your arrival/departure time and study location. Please contact 01865 818403 or [email protected] for more information.
I will be in the UK before my course start date but would still like to use the transfer service from Heathrow on the day my course starts.
This is absolutely fine, please contact us to make the booking.
How long will I have to wait for my transfer?
We are unable to give an exact timeframe for this, as during busier periods the airport security checks and baggage collection can take some time. Once you have been met by an Oxford Summer Courses member of staff, they will ensure you are transferred to your college as soon as possible. You should be aware however, that our courses do not open until 14:00 UK time, therefore we are unable to transfer you from the airport before midday (Cambridge & Cheltenham) and 13:00 (Oxford, London, Wycombe Abbey).
What should I do once I’ve landed?
Once you have disembarked your plane you should follow the signs for passport control, where you will go through the necessary security checks (this can take some time during peak hours). Afterwards you should make your way to the luggage collection and wait for your things to arrive. Once you have everything, follow the signs for the exit and into the arrivals hall, this is where an Oxford Summer Courses staff member will be waiting to collect you. Keep a lookout for our banner, and a member of staff in an orange T-shirt.
What happens on departure day?
A staff member will assist you with your luggage to the meeting point for the transfers, where you will be collected by a member of the airport team. Depending on which college you are staying at, the transfer may stop along the way to collect students from other colleges. We will ensure you are at the airport at least 3 hours before your flight, to ensure you have time to check in and go through the security checks. The transfer will drop off at all terminals individually, once you arrive at your terminal the staff member on your transfer will call your name and help you get all of your things off the vehicle. Unfortunately, this is where your time with us ends, we do not accompany students at the airport on departure days (excluding Unaccompanied Minors).
What happens if my flight is delayed and I’m signed onto the transfer service?
We are able to track the flights of all students arriving into London Heathrow that are signed onto our transfers. Therefore, if your flight is delayed we can ensure you are still met in the arrivals hall when you land and transferred to your place of study.